Registration Summary

Modified on Fri, 7 Aug at 2:08 PM

Found under Reports > Registration Summary. This report breaks your Subscriptions down by channel and status, giving you an account-level count rather than a per-customer view — useful for monitoring digital take-up, spotting changes over time, or exporting active or inactive lists without pulling and counting a raw Subscriptions export yourself.

Report columns

Confirmed via a real test-environment export — one row per channel:

Registration Summary report results

ColumnWhat it shows
ChannelThe delivery channel (e.g. BPAY View, Payreq, FastForm Email, Manual Email, Payreq Group, eInvoicing)
PendingSubscriptions awaiting approval or processing for that channel
ActiveCurrently active Subscriptions for that channel
Deregister ?Subscriptions flagged for review before deregistering — see Managing "Deregister?" Subscriptions
DeregisteredSubscriptions that have been deregistered for that channel
FailedSubscriptions that failed for that channel — see Reviewing pending failed Subscriptions
TotalSum of all statuses for that channel

These statuses match the ones you'll already recognise from the Subscriptions page itself — this report is the same status set, aggregated by channel instead of shown per customer. See Navigating the Subscriptions page: overview and statuses for what each status means at the individual-Subscription level.

Why this is useful

The number of active Subscriptions doesn't always match the number of digitally registered accounts, because one account can hold more than one active Subscription across different channels (for example, both an email Subscription and a BPAY View Subscription). Registration Summary is the way to see that breakdown by channel at a glance, rather than working it out from a raw Subscriptions export. See Downloading Subscriptions.

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